Upon receipt of the file, an acknowledgment of receipt is automatically sent to you. In parallel, a formal notice is sent to your debtor.
Once the legal period has elapsed, our collection agents collect the files by sector, and visit the debtors in order to find a quick amicable solution, because very often, even a long schedule is better than a lawsuit.
Our agents organize weekly home visits, which allows them to always stay in direct contact with debtors.
The follow-up of the files can be consulted at any time on the Internet, via your customer area or by contacting us directly.